We want to begin by thanking our customers.
You are the reason and the foundation of our business. Helping you is what makes our team so passionate about what we do. You’ve all been part of our story – whether it’s selling your car, getting a quote, or even just chatting to us. These interactions have made Cars Brisbane the communal and friendly company it is.
Cars Brisbane started with a simple idea: to create a hassle-free and convenient way for businesses and private individuals to sell their vehicles. Recognising the need for a trustworthy and reliable vehicle buying centre, our family established Cars Brisbane. We wanted to support our Brisbane community with a streamlined process that provides fair and competitive offers for all types of vehicles.
Throughout our years in business, we’ve enjoyed creating lasting relationships with our customers that are special to the place we reside in. Brisbane locals, North Queensland locals – without all of you, we wouldn’t have the close-knit family of car-lovers that we have now.
The slate of 5-star reviews we’ve had over the years have drawn so many new customers through our doors. We’re filled with joy every time we read our Google page.
“Both times it’s been a no hassle experience with literally an instant payment into my bank account. Today I was in and out within 30 minutes after Adam took my car for a test drive and did an inspection”– Robbie
Running Cars Brisbane as a family has been a rewarding experience. It has allowed us to infuse our business with values such as integrity, respect, and a personal touch. Our familial bond extends to our approach in dealing with customers, as we treat each person with the same care and attention we would give to a family member. This familial atmosphere creates a warm and welcoming environment for both our team and our clients.
“It’s always great to support local businesses who do a good job, especially in the Auto industry. If you’re after a real no-hassle experience then I recommend you try Cars Brisbane”– Robbie
What sets Cars Brisbane apart is our commitment to providing a transparent and straightforward vehicle selling experience. We take pride in offering fair and competitive prices for vehicles, regardless of make, model, or condition. Our team of experienced professionals ensures a hassle-free process, handling all the paperwork and logistics involved in purchasing vehicles. We strive to make the selling experience convenient, trustworthy, and efficient for our clients.
‘I didn’t have time to privately sell my car so this was the perfect option to sell my car at an excellent price and Cars Brisbane took care of the paperwork’– Stephen
Because we are a family-owned company, we see our customers as an extension of our team – making sure that you’re looked after, have all your questions answered and get the best deal time and again, is why Cars Brisbane is different to other car-buying companies. And while our stellar customer service has remained the same, we’ve evolved over the years. Since its inception, Cars Brisbane has undergone significant growth and evolution. We have fine-tuned our processes to ensure efficiency and professionalism in every transaction. Our focus has always been on delivering exceptional customer service and building long-lasting relationships with our clients. As we continue to expand, we are constantly adapting to meet the changing needs of the market.
Our individualised approach to customer service has made a permanent imprint on the automotive scene in Brisbane and North Queensland. We’re so proud to have an exclusively high rating of 4.9 on Google and 5/5 on Facebook across the car-buying industry in our local community. Additionally, we’re so proud to have such passionate and interactive social media audiences across Facebook and Instagram, who have grown to over 1,000.
We’ve learned about your favourite driving routes in your area, the most affordable petrol stations, debated the nuances of manual vs automatic, and enjoyed an array of memes that have been shared hundreds of times. Without your shares, likes, mystery car guesses and comments, we wouldn’t have grown so much over the last few years.
We’d also like to take this milestone as a moment of celebration for our team itself. Without the dedication, customer service expertise, kind-hearted and empathetic approach, our business wouldn’t be the welcoming and helpful environment it is today.
Leadership impacts both customer journeys and the team-members who work hard to provide a quality service, and managing a rapidly scaling business is no small feat. Both Julian and Adam van der Blom have transformed the car-buying process by leading from the fore – for us, it’s about getting to know our customers, enabling them to interact directly with the owners of the business, and seeing our family values shine through in every experience.
Almost every online review mentions the one-in-a-million attention to detail that Julian and Adam have provided for our customers from the second they fill out the contact form on our website.
‘We were totally thrilled with Julian’s people skills, patience, and attention to details’– Julia
This care extends throughout the entire journey of buying your car, and it’s why our customers share their stories widely and readily – because Cars Brisbane genuinely is an extraordinary customer service experience, and that’s worth telling your friends and family about.
Looking ahead, Cars Brisbane aims to further strengthen our position as a trusted vehicle buying centre. We will continue to refine our processes and expand our reach to provide our services to more businesses and individuals.
Our goal is to become the go-to destination for anyone looking to sell their vehicle quickly and easily. We are also exploring opportunities to enhance our digital presence and leverage technology to offer an even more seamless experience for our clients. Thank you for an unbelievable 10 years, and here’s to the next 10!
Adam, Julian and the Cars Brisbane Family